Running a small fleet with AI

A small fleet owner is the dispatcher, the bookkeeper and often the driver too. An AI assistant can take a lot of the admin off your hands.

What AI is good at

• Writing quotes, emails and follow-ups to customers
• Summing up the week: loads done, money in, fuel spent
• Spotting loads that lost money and customers who pay late
• Explaining a rate or surcharge in plain words for a customer
• Setting up and checking your system for you by asking simple questions

Where to be careful

• Check any change before it is saved - a good setup always shows you first and asks.
• Only give the AI the access it needs.
• An AI only knows your business if it is connected to your real data. Without that it guesses.

Connecting AI to your own data

The biggest step is letting your AI read your real loads, prices and fuel instead of copying them into a chat. Then you can ask "which customer made me the most money this month?" and get a real answer.

Doing this in worxTMS

worxTMS lets you connect your own AI assistant under Settings > AI, with on/off switches for what it may do. It can read loads, money and fuel, create loads, assign drivers, set prices and set your company up by chat - and it always shows you the change first and saves only when you say yes. Free 30-day trial.