Frequently Asked Questions about worxTMS.com

What is worxTMS.com?

worxTMS.com is a cloud-based transport management system (TMS) for small to medium transport companies, enabling shipment management, vehicle tracking, driver coordination, and automated invoicing.

Who should use worxTMS.com?

Transport companies, courier services, same-day delivery operators, dedicated load carriers, subcontractors, and fleets managing multiple drivers and vehicles.

Is worxTMS.com easy to use?

Yes. The system is designed for simplicity. Add shipments, assign drivers, track vehicles, manage customers, and generate invoices without disrupting your existing workflow.

Do I need to install software?

No. worxTMS.com is fully cloud-based and works on desktops, tablets, and mobile phones.

How much does worxTMS.com cost?

Plans start at $9.99/month with unlimited drivers, vehicles, and shipments. Transparent pricing with no hidden fees.

Is there a free plan?

Yes. The first 20 users can access a free-for-life plan to test shipments, driver management, and live tracking.

Are there long-term contracts?

No. We offer month-to-month subscriptions with full flexibility to cancel anytime.

Can drivers log in on mobile phones?

Yes. Drivers can receive delivery instructions, update status, navigate routes, and track progress in real-time via mobile devices.

Can I track my fleet in real-time?

Yes. Each vehicle assigned to a driver can be tracked live on GPS, giving dispatchers full visibility.

Can drivers update delivery statuses?

Yes. Drivers can mark pickups, deliveries, and exceptions, keeping all team members and customers updated in real-time.

Can customers log in?

Yes. Customers can create accounts to submit shipments, check statuses, and track deliveries live without seeing other customers’ data.

Can customers add their own shipments?

Yes. Customers can submit shipment requests, saving time for your dispatch team and improving efficiency.

Can customers track shipments live?

Absolutely. Once a shipment is assigned to a driver with GPS, the customer sees the vehicle’s location in real-time.

Does worxTMS.com integrate with Xero?

Yes. Customers, suppliers, invoices, and services sync automatically with Xero for seamless accounting.

Can it integrate with QuickBooks?

Yes, QuickBooks integration is available to sync invoices, customers, and suppliers.

Do I need an accounting system to start?

No. You can manually add shipments and connect an accounting system later.

Can I manage multi-stop deliveries?

Yes. Assign multiple drop-offs per shipment and optimize routes automatically.

Can I optimize routes?

Yes. worxTMS.com provides route optimization to reduce fuel costs and delivery times.

Can I generate invoices automatically?

Yes. Once a shipment is completed, worxTMS.com can generate professional invoices automatically.

Can I invite team members?

Yes. Invite unlimited team members with roles like admin, dispatcher, or driver.

Can I control what team members see?

Yes. Role-based access control lets you limit visibility and permissions per user.

Is my data secure?

Yes. Data is encrypted, backed up, and protected using secure API connections. Accounting data is read-only to prevent accidental changes.

Can I generate reports?

Yes. Generate reports for deliveries, revenue, driver performance, and vehicle utilization for better business decisions.

Can I export my data?

Yes. Export shipments, invoices, customer lists, and driver logs anytime in CSV or Excel format.