Frequently Asked Questions about worxTMS.com
Everything you need to know about worxTMS.com – from features and pricing to drivers, customers, and integrations.
General Questions
- What is worxTMS.com?
A cloud-based transport management system for small to medium operators, handling shipments, vehicles, drivers, and invoicing. - Who should use worxTMS.com?
Transport companies managing shipments from pickup to delivery, including dedicated load carriers, subcontractors, messengers, and businesses in local distribution or same-day delivery. - Is worxTMS.com easy to use?
Yes. Add shipments, assign drivers, track vehicles, manage customers, and invoice seamlessly. - Do I need to install software?
No. It’s fully cloud-based and works on desktop, tablet, and mobile. - Will worxTMS.com work in my country?
Yes! If Google Maps works in your country, worxTMS.com will too 🌍.
Pricing & Plans
- How much does it cost?
Plans start at $9.99/month with unlimited drivers, vehicles, and shipments. - Is there a Free Plan?
No Free Plan — but at $9.99/month, worxTMS delivers more value than most “free” tools ever could. - Are there long-term contracts?
No. Month-to-month subscriptions with full flexibility.
Cheap? Low Cost, More Like It!
- Top Quality, No Nonsense: Why are others so expensive? 😅 At $9.99/month, you get a full-featured, unlimited TMS without the fluff.
- Integrated Tracking: We use a built-in tracking system — no costly development or maintenance required. Everything works smoothly from day one.
- Smart Document Storage: Your documents are stored within your accounting system, reducing storage overhead and keeping costs low.
- Value That Makes You Smile: It’s not cheap — it’s smart, packed with features, and designed to make your life easier 😎.
- All-Inclusive: Unlimited drivers, vehicles, shipments… everything you need from day one.
By keeping things lean and efficient, we cut out unnecessary costs — and pass those savings straight on to you.
Trust & Security
- Will you sell my data?
Never. Your data stays yours 😎. - Is $9.99 really all I pay?
Yes! No hidden fees, no sneaky add-ons. - Are there long-term contracts?
Nope. Month-to-month means full flexibility. - Can I upgrade later?
No need — everything’s already unlimited. - Is it reliable?
Yes. worxTMS is Rock-Solid, Dependable, and always ready to keep your Business moving forward. 🚛💨. - Do you provide support?
Yes! Fast, friendly support from real humans.
Drivers & Mobile
- Can drivers log in on mobile?
Yes, with real-time updates and navigation. - Can I track my fleet live?
Yes, GPS tracking gives dispatchers full visibility. - Can drivers update statuses?
Yes, they can confirm pickups and deliveries instantly.
Customer Portal
- Can customers log in?
Yes, to submit shipments and track them live. - Can customers add shipments?
Yes, saving time for dispatchers. - Can they track live?
Yes – real-time vehicle location is visible once assigned.
Accounting & Integration
- Does it integrate with Xero?
Yes – customers, suppliers, invoices, and services sync automatically. - Can it connect to QuickBooks?
Yes, invoices and customers sync easily. - Do I need accounting software to start?
No – you can add shipments first and connect later.
Master Data
- Where do I add customers?
Customers are managed in your accounting system and synced automatically. - Where do I add suppliers?
Suppliers remain in your accounting system; worxTMS.com syncs them for invoicing and costing. - Where do I add staff?
Staff are managed in your HR/accounting system. worxTMS.com lets you invite them as users. - Where do I add vehicles?
Vehicles can be added inside worxTMS.com for tracking and assignments. - Where do I add services?
Services like freight charges remain in your accounting system and sync to worxTMS.com.
Shipments & Routing
- Can I manage multi-stop deliveries?
Yes. Assign multiple drop-offs per shipment and optimize routes. - Can I optimize routes?
Yes. Route optimization reduces fuel costs and delivery times. - Can I generate invoices automatically?
Yes. Invoices are created as soon as shipments are completed.
Team Management
- Can I invite team members?
Yes. Unlimited users can be invited as admins, dispatchers, or drivers. - Can I control permissions?
Yes. Role-based access defines what each user can see and do.
Data Security
- Is my data secure?
Yes. Data is encrypted, backed up, and protected with secure API connections. Accounting data is read-only.
Reporting & Analytics
- Can I generate reports?
Yes. Reports for deliveries, revenue, driver performance, and utilization. - Can I export my data?
Yes. Export shipments, invoices, customers, and driver logs to CSV or Excel anytime.