Frequently Asked Questions about worxTMS.com
worxTMS.com is a cloud-based transport management system (TMS) for small to medium transport companies, enabling shipment management, vehicle tracking, driver coordination, and automated invoicing.
Transport companies, courier services, same-day delivery operators, dedicated load carriers, subcontractors, and fleets managing multiple drivers and vehicles.
Yes. The system is designed for simplicity. Add shipments, assign drivers, track vehicles, manage customers, and generate invoices without disrupting your existing workflow.
No. worxTMS.com is fully cloud-based and works on desktops, tablets, and mobile phones.
Plans start at $9.99/month with unlimited drivers, vehicles, and shipments. Transparent pricing with no hidden fees.
Yes. The first 20 users can access a free-for-life plan to test shipments, driver management, and live tracking.
No. We offer month-to-month subscriptions with full flexibility to cancel anytime.
Yes. Drivers can receive delivery instructions, update status, navigate routes, and track progress in real-time via mobile devices.
Yes. Each vehicle assigned to a driver can be tracked live on GPS, giving dispatchers full visibility.
Yes. Drivers can mark pickups, deliveries, and exceptions, keeping all team members and customers updated in real-time.
Yes. Customers can create accounts to submit shipments, check statuses, and track deliveries live without seeing other customers’ data.
Yes. Customers can submit shipment requests, saving time for your dispatch team and improving efficiency.
Absolutely. Once a shipment is assigned to a driver with GPS, the customer sees the vehicle’s location in real-time.
Yes. Customers, suppliers, invoices, and services sync automatically with Xero for seamless accounting.
Yes, QuickBooks integration is available to sync invoices, customers, and suppliers.
No. You can manually add shipments and connect an accounting system later.
Yes. Assign multiple drop-offs per shipment and optimize routes automatically.
Yes. worxTMS.com provides route optimization to reduce fuel costs and delivery times.
Yes. Once a shipment is completed, worxTMS.com can generate professional invoices automatically.
Yes. Invite unlimited team members with roles like admin, dispatcher, or driver.
Yes. Role-based access control lets you limit visibility and permissions per user.
Yes. Data is encrypted, backed up, and protected using secure API connections. Accounting data is read-only to prevent accidental changes.
Yes. Generate reports for deliveries, revenue, driver performance, and vehicle utilization for better business decisions.
Yes. Export shipments, invoices, customer lists, and driver logs anytime in CSV or Excel format.